RINGDOWN
AN ANSWERING SERVICE BUILT FOR PLUMBING

Water through the ceiling doesn’t wait. Somebody answers.

Ringdown builds your company its own receptionist. It answers every call with your name, tells a burst line from a slow drain, quotes from your real price book, and books the job into your calendar. Nights, weekends, and the hour you’re under a house.

IT PICKS UP WHILE YOU’RE ELBOW DEEP IN A SLAB LEAK AND YOUR OTHER LINE IS RINGING
RINGDOWN DEMO LINE · PLUMBING — LIVE RIGHT NOW. IT’S AN AI. TRY TO TRIP IT UP.LIVE
(760) 537-6503
It answers as Hartwell Plumbing & Drain, a fictional company in the Coachella Valley. Tell Amy water is coming through the ceiling and hear the triage. Ask what clearing a kitchen drain runs. She quotes real prices, books a real slot, and texts the confirmation.
WORTH TRYING →Tell it water is coming through the ceilingAsk what clearing a kitchen sink drain runsAsk about the Front of the Line membershipAsk to speak to a person
ANSWER TIMEFIRST RING
COVERAGE24 / 7 / 365
LANGUAGESEN · ES · 30+
CONCURRENT CALLSUNLIMITED
FREE PREVIEW — BUILT FROM YOUR WEBSITE

Hear it answer as your business.

The demo line answers as a fictional shop. This one answers as yours: we read your website, build your company its own receptionist from what’s published there, and email you a phone number that’s already answering — usually within a few hours.

  • Completely free. No card, no payment details, no sales call first.
  • It answers with your name and already knows what your website publishes. Going live adds everything the website doesn’t say: your prices, your booking rules, your calendar and integrations.
  • The line stays up for 24 hours. Try to stump it.
What kind of business optional
Free, and we only read what your website already publishes. You’ll get an email when your line is answering.
THE TRADE’S OWN NUMBERS

In June 2022, ServiceTitan measured its plumbing shops booking 43% of their calls — the best of the trades, and still fewer than half. Shops with fewer than five techs booked 24%.

SERVICETITAN PLATFORM DATA · 2022

Ringdown answers every one, and when there’s a job in the call, it asks for it.

BUILT FROM YOUR BUSINESS

It already knows how a plumbing company runs.

Your line is built from your services, your prices and your dispatch rules. It is not allowed to invent a price or an opening it doesn’t have.

01
A burst pipe gets action, not a voicemail
A burst line at 2am gets answered, the caller talked through shutting off the water if you want that, and your on-call plumber reached by your rules. A dripping faucet books a normal slot.
02
Your prices, not guesses
Drain clearing, disposal swaps, pressure regulators: it quotes your book. Water heater replacements and repipes stay free estimates, never phone quotes, if that’s your rule.
03
Only the work you want
Your service area and your job types. A caller two towns past your line gets a polite no instead of a slot on your calendar, and you can hear that happen on the demo.
04
Booked, confirmed, on your schedule
Real availability, priority for your members, a confirmation text to the caller. The job arrives with the details already taken down.
05
Three callers during one slab leak
Every caller gets answered at the same time. The second and third calls never hear a busy signal and never dial the next plumber on the list.
06
The 2am story gets written down
Address, what’s leaking, where the water shutoff stands, callback number read back to the caller. You wake up to a job, not a mystery.

What happens on the line

EVERY CALL · EVERY HOUR
01
Answers
Every call, any hour. Your business name, your receptionist’s name, and a note that the line is recorded, in one natural sentence.
02
Screens
It works out what the caller actually needs, turns spam away at the door, and gets urgent calls to a human immediately, by rules you set.
03
Books
It checks real availability, puts the appointment in your calendar, and texts the caller a confirmation. Nobody forgets and nobody double books.
04
Hands off
When a call needs a person, it reaches one and speaks the summary to whoever picks up. No caller ever repeats themselves.
FAIR QUESTIONS

Asked by every plumber we talk to.

Shortest honest answers we have. The rest are on the FAQ page.

Q
Does it replace my office?
No. Your people answer what they can, and Ringdown catches what they can’t: the ring-outs, the second line, the truck hours and the after-hours.
Q
Can it tell an emergency from a drip?
Yes, by your rules. Active water, no water, sewage backing up: those reach a human fast. Everything else books like normal work.
Q
What if the caller just wants a price?
It quotes what your price book covers and books the jobs that need eyes on it as estimates. It never makes a number up.
Q
I’m a one-truck shop. Is this overkill?
One-truck shops are who this is built for. When you’re the plumber, the dispatcher and the office, the phone loses every time. Ringdown answers while you’re under the house, and your evening is booked jobs instead of voicemails.
Q
Do I keep my phone number?
Yes. You forward your existing line to Ringdown — after hours, when you’re on a job, or all the time — and we send the setup steps for your exact carrier. Unforward any time.
Q
Does it take Spanish calls?
Yes, start to finish: the emergency questions, the price, the booking. Your job notes arrive in English either way.
GETTING STARTED

Hear it answer for a plumbing company right now.

Call the demo first. If it would book jobs for your company, the intake takes about ten minutes. Setup is $0 through December 31 — normally $500 — and plans run $297 to $797 a month. Most lines are ready to test in a few days.

CALL THE DEMO — (760) 537-6503Start the intake
01 — TODAY
Call the demo line and decide whether this is worth ten minutes of your time.
02 — TEN MINUTES
Fill out the intake. About ten minutes — it saves as you go, so you can stop and come back.
03 — A FEW DAYS
We build your line and send you a private number to test. Forward your number once it handles your calls the way you want.