RINGDOWN
AN ANSWERING SERVICE BUILT FOR HVAC

The AC quits at 5:01 on a Friday. Somebody answers.

Ringdown builds your company its own receptionist. It answers every call with your name, quotes from your real price book, screens the service area, and books the visit into your calendar. Summer stack-ups, after-hours no-cool calls, all of it.

IT PICKS UP WHILE YOUR TECHS ARE ON ROOFTOPS AND YOU’RE DRIVING BETWEEN JOBS
RINGDOWN DEMO LINE · HVAC — LIVE RIGHT NOW. IT’S AN AI. TRY TO TRIP IT UP.LIVE
(760) 766-1710
It answers as Mesquite Air Conditioning & Heating, a fictional company in the Coachella Valley. Tell June the AC quit and it’s 108 out. She quotes real prices, books a real slot, and a confirmation text lands on your phone.
WORTH TRYING →Tell it the AC died and it’s 108 outsideAsk what a capacitor replacement runsAsk what the membership includesAsk to speak to a person
ANSWER TIMEFIRST RING
COVERAGE24 / 7 / 365
LANGUAGESEN · ES · 30+
CONCURRENT CALLSUNLIMITED
FREE PREVIEW — BUILT FROM YOUR WEBSITE

Hear it answer as your business.

The demo line answers as a fictional shop. This one answers as yours: we read your website, build your company its own receptionist from what’s published there, and email you a phone number that’s already answering — usually within a few hours.

  • Completely free. No card, no payment details, no sales call first.
  • It answers with your name and already knows what your website publishes. Going live adds everything the website doesn’t say: your prices, your booking rules, your calendar and integrations.
  • The line stays up for 24 hours. Try to stump it.
What kind of business optional
Free, and we only read what your website already publishes. You’ll get an email when your line is answering.
THE TRADE’S OWN NUMBERS

ServiceTitan measured its HVAC shops booking 38% of their calls in June 2022 — the lowest booking rate of the major trades. Shops with fewer than five techs booked 24%.

SERVICETITAN PLATFORM DATA · 2022

Ringdown answers all of them, and when there’s work to book, it asks.

BUILT FROM YOUR BUSINESS

It already knows how an HVAC office runs.

Not a generic bot with your logo on it. Your line is built from your services, your prices and your dispatch rules, and it is not allowed to invent any of them.

01
A dead AC at 2am doesn’t go to voicemail
After-hours calls get answered and sorted by your rules. It can tell “no heat with an infant in the house” from “the thermostat looks dusty,” and it treats them differently.
02
Quotes from your price book
Service call, tune-up, the common summer repairs: it quotes what you actually charge. Full system replacements stay a free in-home estimate, never a phone quote, if that’s your rule.
03
Books the schedule you actually run
Real availability, priority for your members, a confirmation text to the caller. Nobody double books and nobody forgets.
04
Ten callers on the first 110° morning
When everyone’s AC dies the same week, every caller gets answered at once. No hold queue, no busy signal, no calls quietly going to a competitor.
05
Answers in Spanish when the caller does
The caller hears their language, you get the job in English. In most service areas that is not a nice-to-have, it’s a second market.
06
Your number stays on the truck
No reprinting, no porting, no risk. You forward your existing line by your carrier’s rules, and you can unforward it any time you want.

What happens on the line

EVERY CALL · EVERY HOUR
01
Answers
Every call, any hour. Your business name, your receptionist’s name, and a note that the line is recorded, in one natural sentence.
02
Screens
It works out what the caller actually needs, turns spam away at the door, and gets urgent calls to a human immediately, by rules you set.
03
Books
It checks real availability, puts the appointment in your calendar, and texts the caller a confirmation. Nobody forgets and nobody double books.
04
Hands off
When a call needs a person, it reaches one and speaks the summary to whoever picks up. No caller ever repeats themselves.
FAIR QUESTIONS

Asked by every HVAC owner we talk to.

Shortest honest answers we have. The rest are on the FAQ page.

Q
Does it replace my CSR?
No. Put it behind your desk, not in front of it. Your people answer what they can, and Ringdown catches the ring-outs, the busy signals, the lunch hour and the after-hours.
Q
Can it really price HVAC work?
It quotes from the price book you give it: diagnostics, tune-ups, common repairs, memberships. Anything you only price in person stays an estimate visit, and it books that instead.
Q
What happens on a true emergency?
Your rules decide. It can reach your on-call tech, transfer the caller live, or book the first morning slot, and it tells the caller exactly what happens next.
Q
Do I have to give up my phone number?
No. Your number stays yours. You forward calls to your Ringdown line — always, after hours, or only when nobody picks up — and we send you the exact steps for your carrier.
Q
Does it speak Spanish?
Yes. A caller who starts in Spanish gets the whole call in Spanish: the triage, the quote, the booking. The job notes still arrive in English. Thirty-some other languages ride along.
Q
Can it prioritize my maintenance-plan members?
Yes. Members get what your plan promises: first available slots, member pricing where your price book says so, and renewal questions passed to your office instead of guessed at.
Q
How fast can my line be live?
Most lines are ready to test in a few days. You call yours and try to trip it up before a customer ever hears it.
GETTING STARTED

Hear it answer for an HVAC company right now.

Call the demo first. If it would book jobs for your company, the intake takes about ten minutes. Setup is $0 through December 31 — normally $500 — and plans run $297 to $797 a month. Most lines are ready to test in a few days.

CALL THE DEMO — (760) 766-1710Start the intake
01 — TODAY
Call the demo line and decide whether this is worth ten minutes of your time.
02 — TEN MINUTES
Fill out the intake. About ten minutes — it saves as you go, so you can stop and come back.
03 — A FEW DAYS
We build your line and send you a private number to test. Forward your number once it handles your calls the way you want.